FAQ Page

Yes, please check out our most current specials and promotions by clicking on the 'Specials' tab at the top of the page.

Yes, private party requests outside of our current business hours can be accommodated for any occasions as well as company events, there is a $300 minimum spending requirement (only for parties outside normal operating hours). We can also accommodate large group sizes anywhere from 30 to 150 people, especially for private events, special rates apply for very large groups. Please email us directly for pricing and to check on availability. Also check out our "Specials" page for some limited time offers or holiday packages.

Currently we allow all ages anytime on Sunday through Thursday, and 5-9pm on Friday and Saturday. From 9pm-Closing on Friday and Saturday, we are age 21+ only. As a friendly reminder, when there's a minor/underage (age 14-20) present with you, only non-alcoholic beverages will be served in your private room, guests over age 21+ can come to the bar area to enjoy alcoholic drinks in this case. We currently also offer a kids karaoke party package, please see our "Specials" page.

Last call for drinks is 45 minutes before our closing time and glasses-up is 10 minutes before closing time. Last call for a room is 1 hour prior to closing time. So please arrive at least 1 hour before closing time if you wish to get a private karaoke room.

Outside of business hours, you can make a reservation via our website here by clicking on 'RESERVE' at the top of the page and filling out the required information. During business hours, you can also call to make a reservation. Booking in advance is highly recommended. All reservations are on a first-come, first-served basis, subject to room availability.

Reservations on Fridays & Saturdays require a credit card to hold it. Please give us at least 48-hour advance notice if you must cancel, otherwise a cancelation fee will be charged (fee is half of the total room rental booked). All reservations are first-come, first-served basis. *Our Cancellation Policy is subject to change, please ask our staff for details when calling or emailing.

We do our best to accommodate parties running late. However, if a party arrives 15 minutes past their reservation time and it is considered “no call, no show,” we reserve the right to use the room for another party so that they can enjoy our activities. Please call us at 808-591-8292 if you know you’ll be running late.

Last-minute walk-ins or call-in reservations are acceptable and will be accommodated if space permits. We recommend calling before you head over to our location to ensure the availability of a room.

Drinks are a separate cost from the private karaoke room rental charge. See our “Menu” page for pricing. We currently have six different room rates: $35/hour for up to 5 people, $45/hour for up to 7 people, $60/hour for up to 10 people, $85/hour for up to 16 people, $95/hour for up to 20 people, and $110/hour for up to 25 people. *note: 18% auto-gratuity will be added to any party of 5 or more.

There is a minimum of 1 drink purchase per person requirement (for anyone age 14 and over), either alcoholic or non-alcoholic. If the party has minor(s) age 14 and over in the room, only non-alcoholic drinks will be allowed in the room. Any children under age 14 are required to be accompany by a guardian.

No, we do not allow any outside drinks, alcoholic or non-alcoholic (including water). We have a stellar beverage list for every budget. Any outside drinks snuck into our facility will be confiscated and not returned, so please follow our rules. Aside from a full-bar, there are specialty non-alcoholic drinks available for purchase. We also offer tap water at no charge.

We know that food is a great complement to our activities! We currently have a platter menu provided by Ichiriki. However, outside food is still allowed. We have limited utensils and plates for purchase, so we encourage you to bring your own if you have outside food.

You’re welcome to decorate the room with balloons and banners to highlight your celebrations and activities. No party sprays, confetti, glitter or any small/sticky objects are allowed. Please respect our facility. A cleaning fee will occur if rules are not followed.

There is a paid parking lot behind our facility ($2/hour), but must come upstairs to our lounge/bar to scan the QR code and get the $2/hr rate. Do not scan the QR code on the parking lot sign downstairs, which would be $6/hour. There is also plenty of street or meter parking on Piikoi, Hopaka, Kapiolani Boulevard, Pensacola and Queen street. See the map on our “Parking” page. Please follow all parking signs and rules.